/
/
Introducing Live Chat!

Introducing Live Chat!

New Live Chat Feature
February 9, 2021
Our live chat tool will make it easier for us to continue to deliver world-class support in sales, technology, and industry.

Monthly update:

Now introducing: Live Chat!

As a company, we have bounced this idea back and forth for a while now, but we are finally confident that we can launch this new feature in a way that prioritizes our distributors so that we can continue to provide world-class customer support to our customers who need it most.

You can use our new Live Chat feature, powered by Tidio, on any page of our website, including the home page, contact pages, and product pages.

What can I use the Live Chat tool for?

Whatever you want! Need a quote? Looking for a datasheet? Have a customer on the phone and need answers immediately? Feeling lonely? Test out our Live Chat tool now by clicking on the button below to visit our home page.

Who am I talking to?

When you use our Live Chat tool, you are talking directly to our team of engineers, salespeople, and marketing team. We are equipped to answer most of your questions on Live Chat, and direct you to either an engineer or a salesperson if we cannot answer a question directly.

Live Chat Limitations:

We are based in San Dimas, California, and hours of operation for our Live Chat tool are Monday through Friday, 7:30 AM – 3:00 PM PST. At the time of this email, we currently have 2 dedicated operators, so while we will strive to respond as quickly as possible, you may experience a delay in responses early on.

Andrew Palacios Revved Digital Carlson Engineering
Andrew R. PalaciosAuthor

Terms used:

Category

Share

Share on facebook
Share on twitter
Share on linkedin
Share on email

Recent Posts

February 9, 20212021 & Beyond: Our New Website
February 9, 2021Introducing Live Chat!
February 9, 2021Introducing Our New eNewsletter!
December 22, 2020Types of Multi-Spindle Automated Fastening Technology

Join our email list.

Stay up to date on company news, industry thought leadership, new product releases, and more. Sign up now to receive direct email marketing tailored to your industry.

Industry

From our team

Related Articles

February 9, 2021

2021 & Beyond: Our New Website

Carlson Engineering remains at the forefront of cutting-edge automatic screwdriving and screw feeding technology. Introducing our new website.
February 9, 2021

Introducing Live Chat!

Our live chat tool will make it easier for us to continue to deliver world-class support in sales, technology, and industry.
February 9, 2021

Introducing Our New eNewsletter!

We are proud to introduce two new eNewsletter segments - the Distributor News & Tools eNewsletter, and the Automation & Engineering Report.